I can't receive notifications from my smart band or smartwatch

First of all please make sure the Floating notification are disabled (Notifications>Floating notifications>Disable) since they prevent from regular notification to come.

Then you need to make sure the notifications for Mood messages are working. Make a test with with "receive a notification test"

After that, you need also to activate the notifications on the smartwatch companion app available for different manufacturers : 

- Galaxy smartwatch

- Huawei smartwatch

- Huawei watch under HarmonyOS